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Job ID



Major Incident Manager

Date Posted


Position Type



Freeport, Pennsylvania


Our Client is seeking a Major Incident Manager in the Freeport, PA area.

To succeed in this role you will need the following:

  • 4-6 years of experience
  • Bachelor’s degree in computer science or a related field
  • Strong understanding of Information Technology
  • Knowledge of technology SLA’s and OLA’s, as well as technology governance, risk, and compliance
  • Strong interpersonal skills, including collaboration and analytical thinking
  • Infrastructure support and management experience in Mainframe, distributed systems, network, and storage
  • WebEx and Remedy experience
  • Ability to communicate with both onshore and offshore teams
  • Extensive experience with Microsoft Office Word, Excel, and PowerPoint is preferred
  • ITIL Certification for Incident, Problem, and Change Management is preferred
  • Experience in the securities or financial services industry is a plus
  • Ability to work a 12:00 PM to 8:00 PM schedule
ConsultUSA is an Equal Opportunity Employer

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